Deluxe Single Non Smoking Town View
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Osaka · Osaka
Hotel New Otani Osaka
A polished 5-star stay in Chuo Ward, a short walk from Osaka Castle and the business park station.
- 5-minute walk to Osaka Business Park station
- Castle and town views from many rooms
- Full spa, sauna, and fitness centre on site
8.8
Great
2343 reviews
Booking.com 8.8 · 2343 reviews
About
Hotel New Otani Osaka
Hotel New Otani Osaka sits in the Chuo Ward, about a 5-minute walk from Osaka Business Park tube station. The designer hotel blends modern comfort with easy access to Osaka Castle and its surrounding parks, making it a practical base for both sightseeing and business.
The hotel offers a wide range of rooms, from compact singles to family suites and Japanese-style rooms. On-site, you'll find several restaurants, a bar, a spa with massage and beauty treatments, a sauna, a jacuzzi, and a tennis court. There's also a 24-hour reception, luggage storage, and a paid airport shuttle.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff and service — Guests consistently mention the friendly, helpful, and prompt service, from guest relations to front desk.
- Prime location near Osaka Castle — A short walk from Osaka Castle, its parks, and a children's park, with easy access to several stations.
- Great castle views from many rooms — Rooms on higher floors offer views of Osaka Castle and the river, which guests found beautiful, especially at night.
- Well-regarded breakfast — The breakfast buffet offers a wide range of Japanese and Western dishes, praised as outstanding and fantastic.
–
Worth weighing
4 to weigh- Food options outside the hotel are limited — The hotel is far from restaurants, and some guests found the on-site dining mediocre.
- Castle view rooms may not offer a direct view — In some rooms, the view of Osaka Castle requires leaning to see it, which could disappoint.
- No pets allowed — The hotel does not permit pets, which may be a downside for travelers with animals.
- Check-in window starts at 15:00 — Check-in is from 15:00 to 23:59, which may be inconvenient for early arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Twin Non Smoking Castle View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Triple Non Smoking Castle View
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Family Studio Hinoki Bath Town view Non-Smoking
- 6 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Family Studio Hinoki Bath Town view Non-Smoking
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Family Studio Hinoki Bath Town view Non-Smoking
- 6 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Family Suite Non-Smoking
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Family Suite Non-Smoking
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Non Smoking Town View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Run of The House Non Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Economy Double Non Smoking Town View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Compact Triple Non Smoking Town View
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Triple Non Smoking Town View
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Economy Double Smoking Town View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Double Non Smoking Castle View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Triple Non Smoking Town View
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Compact Triple Non Smoking Castle View
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Single Smoking Town View
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Run of The House Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Suite Selected at Check Non Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Double Non-Smoking Town View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Twin Non Smoking Castle View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Suite 3persons Selected at Check Non Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Single Non-Smoking Town View
- 1 Single bed
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Double Non Smoking Castle View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Japanese-Style Room Non-Smoking
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Quadruple Family Non Smoking Castle View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
SuperiorSuite or Executive Suite Triple Non-Smoking
- 3 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Superior Junior Suite Non Smoking Castle View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Luxury Junior Suite Non Smoking Castle View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Corner Suite Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Executive Junior Suite Twin Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
- Babysitting/Child services
- Meeting/Banquet facilities
- Fax/Photocopying
Dining
- Restaurant
- Bar/Lounge area
- Special diet menus
- In-room breakfast
Spa & Wellness
- Spa centre
- Spa lounge
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Make up services
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Bathroom telephone
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Recreation
- Sun loungers
- Garden area
- Fitness centre
- Tennis court
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 2,343 reviews
Booking.com · 8.8 · 2343 reviews
8.8Verified guest“The location was great – easy access to Jo-Terrace Osaka. The restaurant served good food and drinks, and I tried some healthy dishes.”
8.8Verified guest“Sophisticated and clean throughout, with a captivating view of Osaka-Jo castle and the river. The room was a good size with luxurious decor. Service was excellent, with very helpful staff. Breakfast was outstanding, with fantastic food.”
8.8Verified guest“Its location a couple of blocks from an arts theater was marvellous. The staff were very nice, polite, and responded promptly to requests.”
8.8Verified guest“The staff's assistance was amazing – they helped us get exactly where we wanted even when questions were a bit challenging. We had a stunning view of Osaka Castle from the 15th floor, beautiful at night. The train station is just 50 meters down the road, and it's 4 stops from Osaka station.”
8.8Verified guest“Excellent location if you like to roam around Osaka Castle and its parks. The drawback is it's far from restaurants, and the hotel's food is mediocre.”
8.8Verified guest“Guest Relations were very helpful, providing maps and checking information online to make sure we knew our way around.”
04 — Location
Getting around Osaka
The property sits in Osaka.
Osaka Castle & Parks: A short walk from the hotel, Osaka Castle and its surrounding parks offer expansive green space and a glimpse of history. The castle is especially scenic at night when illuminated.
Transport Links: Osaka Business Park station is about a 5-minute walk away, and the main Osaka station is just 4 stops. The hotel is also close to two railway stations and a subway station, plus an aqua-bus stop right in front.
1 4 1 Shiromi Chuo Ku, Osaka, Osaka, 540-8578, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 525 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, parking is available on site.
Does the hotel allow pets?
No, pets are not allowed at Hotel New Otani Osaka.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Are there non-smoking rooms?
Yes, the hotel offers non-smoking rooms, and most room types are available in non-smoking versions.
Does the hotel have a spa?
Yes, the hotel has a spa centre with a sauna, jacuzzi, and various massage and beauty treatments.
Are family rooms available?
Yes, the hotel offers family suites and family studios, some with multiple beds.
The bottom line
Hotel New Otani Osaka is a reliable, high-end choice for those who value service and location. Its proximity to Osaka Castle and the business park station, combined with excellent staff, makes it a strong pick for both leisure and business. Just be aware that dining options are limited outside the hotel and the castle view isn't always direct.
8.8A solid 5-star with a few caveats.
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